The long-term business success of Trone Solutions & Technologies Sdn Bhd (TST) depends on our ability to adapt and continually improve the Quality in all its business activities. This commitment is in the best interests of our customers, our employees and the communities in which we live and work.

We are committed to our key principles as below:

● Customer Focus: We prioritize our customers’ needs and expectations by actively listening to their feedback and ensuring our products/services align with their requirements.
● Employee Involvement: We recognize that our employees are essential to our success. We foster a culture of engagement, empowerment, and continuous learning to ensure they can contribute their best to our quality objectives.
● Compliance: We adhere to all applicable statutory and regulatory requirements related to our products/services and maintain a strong commitment to legal and ethical standards.
● Continual improvement: We are committed to the ongoing improvement of our processes, products and services. We regularly assess our performance, identify opportunities for enhancement and implement necessary changes.

 

As a commitment to achieving our Quality Policy, Top Management is responsible for leading by example, setting quality objectives and ensuring adequate resources for the Quality Management System (QMS). All employees are responsible for adhering to the Quality Management System (QMS) by participating in its improvement and reporting quality-related issues.

This Quality Policy is periodically reviewed to ensure its continued suitability and effectiveness. Any necessary revisions will be made to align with our business objectives and changing circumstances.

Trone Solutions & Technologies Sdn Bhd (TST) is committed to delivering quality, enhancing customer satisfaction and achieving sustained success. Through the consistent application of this Quality Policy, we aim to be a trusted partner and provider in our industry.